Benefits of instant feedback
Motivational - the 'immediacy' confirms the learner's success or [provides encouragement to do something differently in order to achieve success
Timely - immediate feedback ensures that an issue can be resolved whilst the learner is still focused on the problem. There is no 'lag' whereby interest has waned or even the original answer is forgotten.
Appropriate - being impartial, directed feedback fits the question and assists in learner's improvement. The learner is not overwhelmed with too much information
Aid and deepen understanding - the feedback is designed to promote a conceptual understanding of a problem, which is gained when learners are prompted to consider alternatives strategies to achieve a 'correct' answer.
Aid Progression - improves overall learning outcomes giving learners the confidence to progress with their learning
Learner Led - Flexibility in terms of accessing both the assessment material and receiving feedback, not tied to locations, specific times or days
Encouraging responsiblity for learning - learners are in control of whether they solicit feedback and the degree to which they act on the feedback
Speedier interventions - lecturers/tutors can intervene quickly; if a learner is experiencing difficulties, rather than having to wait for face to face contact
Additional Learning - Feedback can include links to previous learning sessions or additional supportive materials, that are easy to access
Inclusiveness - support all learners regardless of their backgrounds, physical needs, language etc.
Linked to outcomes - The feedback is relevant to the overall goals as well as specific error
Integrated with online learning systems - can be integrated with institution's learning systems, enabling recording of feedback and ability in some cases to track learner's progress vis a vis the feedback
Low cost - once running it is cheap to maintain and edit
Scaleability - no limits to the numbers of people accessing the assessments and receiving feedback
Challenges of instant feedback
Limitations - the feedback is only as good as the creator of the quiz/questionnaire and their ability to identify potential errors that students may demonstrate
Students' confidence - students may not be fully confident with the online feedback and choose to ignore it
Costly setup - the initial set up of online feedback systems can be time consuming and in turn more expensive than face to face sessions
Bugs and glitches - can demotivate
Generic feedback - may be deemed unhelpful by some learners who may regard further feedback as time wasting
Quality - ensuring that the feedback is of quality and value to the learner
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